During this phase, we dive deep into your organisation’s workflow and responsibilities. We pinpoint exactly who does what and where any gaps or overlaps might exist. By getting a clear picture of your current processes, we ensure that when we bring in AI, it’s built on a solid foundation.
We believe that a well-organised business is key to successful AI integration. Consulting first helps us identify exactly where AI can add the most value and prevents costly missteps. It’s all about ensuring that your team is aligned and your processes are clear before we move on.
Our goal is to create a tailored AI roadmap that fits your business like a glove. We do this by analysing your accountability chart and existing processes, ensuring every AI recommendation is aligned with your strategic goals.Once the consult phase is complete, we move on to designing a customised AI solution based on the insights we’ve gathered. We develop and test these solutions to ensure they fit your unique needs perfectly.
Because we ground every automation in your real business structure, we ensure that your AI journey starts with a clear purpose. We dive deep into your accountability chart and current SOPs, making sure that every recommendation is tailored to your unique operational DNA.
We begin by examining your existing accountability chart to understand how your business is structured. From there, we develop a refined version that ensures roles are clearly defined and aligned with business outcomes. This gives us a strong foundation for any AI automation, reducing confusion and enabling precision in role-to-agent mapping.
We then assess how current roles function in day-to-day operations. This includes reviewing job scopes, responsibilities, and decision-making pathways. Our goal is to identify overlaps, gaps, or inefficiencies in your team structure - making it easier to embed AI in a way that complements your people.
We work closely with stakeholders to surface recurring pain points in your operations. Whether it’s bottlenecks, manual tasks, or communication delays, we pinpoint the areas costing your business time and money. These insights inform our AI solution design so that we solve real problems, not hypothetical ones.
Finally, we document each refined role against clearly defined standard operating procedures (SOPs). This ensures each person - and each AI agent - knows exactly what to do, when to do it, and how to do it. The result is a structured, scalable foundation for AI integration.