Consult

We take a close look at your business’s existing structure before introducing any AI solutions. We review your accountability chart, map out current roles and identify where improvements can be made.

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Review or develop Accountability Chart
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We begin by examining your existing accountability chart to understand how your business is structured. From there, we develop a refined version that ensures roles are clearly defined and aligned with business outcomes. This gives us a strong foundation for any AI automation, reducing confusion and enabling precision in role-to-agent mapping.

Assess existing Roles
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We then assess how current roles function in day-to-day operations. This includes reviewing job scopes, responsibilities, and decision-making pathways. Our goal is to identify overlaps, gaps, or inefficiencies in your team structure - making it easier to embed AI in a way that complements your people.

Uncover Business Pain Points
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We work closely with stakeholders to surface recurring pain points in your operations. Whether it’s bottlenecks, manual tasks, or communication delays, we pinpoint the areas costing your business time and money. These insights inform our AI solution design so that we solve real problems, not hypothetical ones.

Map roles to SOPS
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Finally, we document each refined role against clearly defined standard operating procedures (SOPs). This ensures each person - and each AI agent - knows exactly what to do, when to do it, and how to do it. The result is a structured, scalable foundation for AI integration.

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Optimise

We take the outputs from the consult stage and convert your SOPs into Automated SOPs. These are structured, dynamic workflows powered by the latest AI tools - designed to mirror and enhance your business processes. Every automation is anchored to your accountability chart, ensuring alignment with real organisational roles & responsibilities.

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AI tool-set Selection
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We start by analysing your accountability chart and existing SOPs to identify automation opportunities. From there, we select the most appropriate AI tools from our curated, ever-evolving toolset - matched to your industry, operational needs, and desired outcomes. This ensures each tool we implement serves a clear, defined business purpose.

ai driven workflow design
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Finally, we design the future-state workflows - bringing together people, automations, and systems into one cohesive operational flow. This includes documentation, role visibility, exception handling, and optimisation logic. The result is a seamless, intelligent workflow that can be deployed, scaled, and continually improved.

AI & augmented SOPS
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We convert your traditional SOPs into Automated SOPs - digitally executable workflows that mirror your existing processes. These automations are structured to follow your business logic, ensuring they don’t just work technically, but strategically. Where needed, we redesign processes to fully leverage the capabilities of AI without disrupting your operations.

re-engineered accountability Chart
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Once automations are defined, we update your accountability chart to reflect how AI now supports (or replaces) specific roles. We show which human roles are assisted by automation, and where responsibilities shift to agents. This clarity helps your team understand how AI fits into the business - not as a black box, but as a clear part of the structure.

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Apply

Your Automated SOPs (ASOPs) and accountability-aligned automations are activated across your business. We ensure every workflow is securely deployed, connected to your internal systems, and fully operational. This is where we move from prototype to production - embedding AI directly into the day-to-day work of your team.

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solution deployment
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In the solution deployment phase, we bring your automated workflows to life. We carefully roll out each Automated SOP (ASOP) into your business environment, ensuring all integrations are smooth and secure. Our team manages the entire deployment process from initial testing to final go-live, so your team can start realising the benefits immediately.

performance monitoring
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Once deployed, we don’t just walk away. We implement robust performance monitoring to track how each automation is functioning in real time. This allows us to measure the impact on efficiency, identify any issues early, and ensure your AI-driven workflows are delivering the expected results.

continous optimisation
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We believe in constant improvement. As part of the apply phase, we continuously refine and optimise your Automated SOPs. As your business evolves and new AI tools emerge, we update your workflows to keep them at peak performance. This ensures your automations remain agile and effective over the long term.

lifecycle support
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Finally, we provide full lifecycle support for all deployed automations. Whether it’s troubleshooting, scaling up, or adapting to new business needs, Appliers.ai is there to support you. Our commitment is to ensure your AI solutions continue to deliver value throughout their entire lifecycle.

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our proven process

HOW WE Automate the Repeatable AND Humanise the Exceptional

MEET WITH A SOLUTION ARCHITECT

  • UNDERSTAND YOUR BUSINESS MODEL AND GOALS
  • Understand the current workflows and pain points
  • IDENTIFY RECURRING TASKS AND PROCESS BOTTLENECKS
  • Outline the broad goals “BETTER” LOOKS LIKE FOR YOUR BUSINESS
  • SPOT EARLY AUTOMATION OPPORTUNITIES WITH REAL IMPACT
  • DETERMINE THE BEST NEXT STEP FOR ENGAGEMENT PATHWAY

Engagement: Strategic partner

  • REVIEW YOUR ACCOUNTABILITY CHART AND TEAM STRUCTURE
  • IDENTIFY GAPS, OVERLAPS, AND PROCESS BREAKDOWNS
  • ALIGN ROLES AND RESPONSIBILITIES TO BUSINESS OUTCOMES
  • TRANSLATE SOPs INTO AUTOMATED SOPs (ASOPs) USING AI TOOLS
  • DESIGN AUTOMATIONS THAT ANCHOR BACK TO REAL TEAM ROLES
  • DEPLOY AI WORKFLOWS ACROSS YOUR BUSINESS SYSTEMS

Engagement: Tactical Solution

  • IDENTIFY A CLEAR PROBLEM TO SOLVE WITH THE CLIENT
  • MAP THE END-TO-END WORKFLOW BEHIND THE CHALLENGE
  • DEPLOY OUR FULL AI TOOLSET AND STACK TO DESIGN THE BEST SOLUTION
  • BUILD A SMART, CONTEXTUAL AUTOMATION TAILORED TO THE BUSINESS
  • TEST, REFINE, AND OPTIMISE USING REAL-WORLD DATA AND SCENARIOS
  • DELIVER A HIGH-IMPACT SOLUTION THAT SOLVES THE RIGHT PROBLEM FAST

LAUNCH INTO LIVE OPERATIONS

  • MOVE FROM PROTOTYPE TO PRODUCTION WITH CONFIDENCE
  • EMBED AI DIRECTLY INTO YOUR TEAM’S DAILY WORKFLOWS
  • CONNECT AUTOMATIONS TO YOUR EXISTING TOOLS AND SYSTEMS
  • IMPLEMENT SAFEGUARDS, FAILOVERS, AND ALERTS FOR RELIABILITY
  • ENSURE TEAMS ARE TRAINED, COMFORTABLE, AND SUPPORTED
  • GO LIVE WITH AUTOMATION THAT ACTUALLY DELIVERS VALUE

optimise, improve and GROW

  • GATHER USER FEEDBACK TO UNCOVER AREAS FOR IMPROVEMENT
  • OPTIMISE PROMPTS, LOGIC, AND FLOW FOR GREATER EFFICIENCY
  • ENHANCE WORKFLOWS BASED ON REAL-WORLD PERFORMANCE
  • DOCUMENT FUTURE IDEAS, FEATURES, AND INTEGRATION NEEDS
  • IDENTIFY NEW AREAS FOR AUTOMATION AS THE BUSINESS EVOLVES
  • RELEASE UPDATES AND CONTINUOUSLY ADD VALUE OVER TIME

Support and troubleshoot

  • DELIVER RESPONSIVE, HANDS-ON SUPPORT WHEN ISSUES ARISE
  • TROUBLESHOOT ERRORS, BLOCKERS, OR UNEXPECTED BEHAVIOUR
  • MONITOR SYSTEM HEALTH AND WORKFLOW STABILITY
  • PROVIDE CLEAR COMMS AND RAPID FIXES TO MINIMISE DISRUPTION
  • SUPPORT YOUR TEAM WITH GUIDANCE, TRAINING, AND RESOURCES
  • CHECK IN REGULARLY TO KEEP THINGS RUNNING SMOOTHLY
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Our Core Values

how we show up every day

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Simplicity

We make the complex simple | We break down complicated processes into clear, easy steps so that AI technology feels natural and usable.

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Elevate humans

We put humans at the heart of AI | Our goal is to free up teams from routine tasks so they can focus on creativity, problem-solving, and what they do best.

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innovation

We never stop evolving | We’re always exploring new ways to improve and adapt, ensuring our solutions stay ahead of the curve and deliver lasting value.

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Transparency

We build trust | We believe in open and honest communication, so our clients always know what’s happening and can rely on us with confidence.

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FAQ

Answers to Your Most Common Questions

1. What exactly can Appliers.ai automate for my business?
2. Do we have to use all three steps of your process?
3. Is my business data secure with Appliers.ai?
4. How do we measure the ROI of using Appliers.ai?
5. Can we start small and scale up our automation over time?
6. How is your pricing structured?

businesses that will win tomorrow are applying ai today

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let us automate the repeatable so you can humanise the exceptional
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automate the repeatable
to humanise the exceptional